FREE DELIVERY BY POST, WHEN PAYING BY CARD! 
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| Transport/ Transport | Timp/ Tme | Cost livrare/ Delivery cost |
| Standard ( R.Moldova) | 3-5 zile lucratoare/ business days | 45.00 MDL/2.00 EUR |
| Expres*(R. Moldova) | 1-2 zile lucratoare/ business days | 100.00 MDL/5,00 EUR |
| Poșta Moldovei ( R. Moldova) | 3-5 zile lucratoare/ business days | 0,00 MDL/0.00EUR |
| Poșta Moldovei(teritoriul UE) | 7-10 zile lucrătoare/ business days | 200.00 MDL/10.00 EUR |
FREE SHIPPING for orders over 700 MDL/35 EUR within the territory of the Republic of Moldova
FREE SHIPPING for orders over 3000 MDL/150 EUR to European Union countries
PIKIWO guarantees delivery within 1-3 business days for orders placed from Monday to Friday.
Business days are from Monday to Friday.
For postal delivery, it may take from 3 to 5 business days for delivery.
Deliveries take place during business hours from Monday to Friday, excluding holidays, and are carried out by Poșta Moldovei and FAN Courier.
In case your order is shipped by FAN Courier, the courier will make two delivery attempts.
All orders shipped with FAN Courier are processed automatically, and we cannot modify the shipping and delivery times. For orders shipped with Poșta Moldovei, it is possible to pick up the order from the post office.
WHERE IS MY ORDER?
You can check the status of your order and track its shipment anytime. Simply copy the order number provided in the confirmation email and enter it on the Track Order page. If you are a registered user, you will also find all the order information in MYOOX. Don’t have an account yet? Register now to benefit from exclusive services.
WHERE IS IT SHIPPED FROM?
All items are shipped from the Pikiwo Telenești warehouse and from our partners’ logistic centers.
I HAVEN’T RECEIVED MY ORDER YET. WHAT SHOULD I DO?
If your order has not been delivered within the estimated timeframe, we suggest:
Check the order status: as a registered user, access the My Orders section;
Or, from the “Track Order” page, enter the Order Number provided in the confirmation email.
Verify if the phone number or shipping address provided is correct.
In case of a delivery notification, follow the provided instructions or contact the courier.
For further assistance, please contact us: we’ll be happy to help.
Pikiwo.com is dedicated to the environment and delivers each order in an eco-friendly packaging. All packaging materials are sourced in accordance with ecological, social, and economic sustainability. You can choose to return any Pikiwo item within 30 days from the delivery date, following the instructions below.
If you wish to return an item purchased from one of our partners, visit the View Order section to receive information on how to return or contact the partner. It is not possible to return items sold by partners to PIKIWO. For more information, visit the PIKIWO Partners section.